We changed new address, but shop location is still on old place


MetalGate
1 year ago
How can I fix the map? location on map is old address. I changed profile's address, but it didn't work on map.
kalli
Staff
1 year ago
hey MetalGate, is this the shop in question? https://www.vinylhub.com/shop/1120-Rock-Empire-Music-Metal-Gate-CD-DVD-Shop

What is the problem with the location on the map? Due to caching for the front page map address changes and new listings can take a few hours to appear there.
MetalGate
1 year ago
The location on the map still not correct yet, should be move a little north, on the corner, that should be perfect.
kalli
Staff
1 year ago
The location comes from Google Maps and is based on the address, it can not be manually changed.

If the address is not in the correct place in Google Maps, you can send them a correction: https://support.google.com/maps/answer/3094088
MetalGate
11 months ago
Hello, thanks for your reply, and there is another question,
here is a location:
https://www.vinylhub.com/shop/3880-Rock-Empire
It's said it is closed, it's not quite right, it's on wrong location (Address is right) but actually we are still open, can you help me to delete that location? thanks!!
kalli
Staff
11 months ago
Hey MetalGate. I removed the "Permanently Closed" attribute for that shop.

With the location, again, if the address is correct but the map location is not that is something that should be reported at Google maps (see https://support.google.com/maps/answer/3094088). The Vinylhub system uses Google Maps to look up the location based on the address.
MetalGate
11 months ago
Thanks for your reply again, I mean delete whole location, because there is a same store information behind it. And I will report the problem with the incorrect address, thank you again.
Please delete this:
https://www.vinylhub.com/shop/3880-Rock-Empire

Forgive me for asking so many question, thanks.
kalli
Staff
11 months ago
No problem, I've removed that shop, thanks for the heads up.