project-vinyl
7 months ago
I have recently added a new shop to the site but the shop is not showing up on the maps page. Please can someone advise?

Thanks
WildOakRecords
7 months ago
i am wondering the same. how long of a delay is there before it shows on the map?
teo
Staff
7 months ago
Hi. New shops should show immediately on the map. But sometimes they don't if there is a problem with the address. Can you post the shop link here? thanks
WildOakRecords
7 months ago
it's showing up today. all good.
project-vinyl
7 months ago
https://www.facebook.com/ProjectVinylStore/
project-vinyl
7 months ago
This is us

https://www.facebook.com/ProjectVinylStore/

Thanks Teo
WildOakRecords
5 months ago
we still aren't showing on the app. website is good, but not on the mobile app.
https://www.facebook.com/wildoakrecords/
kalli
Staff
5 months ago
Hey WildOakRecords, for performance reasons the app caches the map markers so they aren't unnecessarily being repeatedly downloaded. I think this is what's happening for you as the store shows in the app on a device we tested.

We will be improving how the app fetches and updates this information in the future. Thanks for letting us know.
hatsandrecords
4 months ago
Hey, Facing up the same problem. Just added our shop to the site and although I can see shop location on page map, it doesn't appears on vinylhub explore. Can you help me? Thanks.
kalli
Staff
4 months ago
hatsandrecords: the shop is there now, like mentioned above it can take a few hours for the shop to appear on the frontpage map.

However it looks like there might also be a duplicate in there or are these two different stores at the same address?
https://www.vinylhub.com/shop/5552-X-Records
https://www.vinylhub.com/shop/8311-Hats-Records
hatsandrecords
4 months ago
Hey, You're right. This one is duplicated

https://www.vinylhub.com/shop/8311-Hats-Records

Can you remove it, please?

Thanks
kalli
Staff
4 months ago
hatsandrecords: alright, merged it with the original, thanks!
orfemobydick
4 months ago
same map problem for our shop? please help!

https://www.facebook.com/OrfeMobyDick/


kalli
Staff
4 months ago
hey orfemobydick as mentioned above, it can take a few hours for the shop to appear on the frontpage map. It appears on the frontpage map for me now. Let me know if you have any more trouble with it.
steinba
1 day ago
I too added a local shop that doesn’t show up on the front page map.

https://www.vinylhub.com/shop/9298-Retro-Vinyl-CD
mrgrimm
1 day ago
Me too. 5517 College Ave. in Oakland.

https://www.facebook.com/Open-Mind-Music-202365203527/

There must be some sort of delay. I cleared cache and checked on other browsers...
mrgrimm
1 day ago
Sorry, I saw the "real-time" comment and not the "4 hours" comment ... I'll check back tomorrow...
mrgrimm
1 day ago
https://www.vinylhub.com/shop/9319-Open-Mind-Music
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