Love: I go in often, am greeted kindly and I can usually find a few things. Great bunch of guys. There selection is vast and reasonably priced.
Hate: They have gone down to the Newbury Comics in Norwood during blowout sales to buy out literal boxes of stock to sell at a profit.
They are the only store in Boston/Cambridge that have no avenues to listen to a record before you buy. Regardless of price they you have to go by sight and that's it. They do have a return policy to make up for it but if you don't live close doesn't make the risk worth it.